A RESIDENTIAL care home in Birchwood has been praised for its 'kind and compassionate' service.

Lilford Court is a residential home that is managed by Autism Initiatives (UK), and has received a glowing report from the Care Quality Commission.

The facility is made up of two semi-detached houses with their own gardens, and overall can provide residence for up to eight individuals.

A CQC inspection of the facility took place over September 12-13, with the report's findings being published in October.

Overall, the service at Lilford Court has been ranked 'good' by the CQC.

The service at the facility has been rated 'good' across all areas:

  • Safety
  • Effectiveness
  • Caring
  • Responsive
  • Well-led

As per the report: "The service provides support to autistic people and people with a learning disability.

"At the time of our inspection there were eight people using the service."

It adds: "People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

"Staff knew how people communicated their needs and choices."

The report noted that at times not all areas of the home were clean, though the manager said this would be rectified.

Lilford Court was last inspected in 2018, with the latest inspection taking place 'in part due to concerns received about restrictions in place for one person and staff knowledge for supporting autistic people.'

It adds: "A decision was made for us to inspect and examine those risks.

"We found no evidence during this inspection that people were at risk of harm from this concern."

The report concluded: "People and their relatives were positive about living at Lilford Court.

"They were involved in agreeing and reviewing their care.

"Relatives said there was good communication with the home.

"Staff enjoyed working at Lilford Court and felt listened to by the registered manager."