Managers go back to the floor at Golden Square Shopping Centre

Warrington Guardian: Managers go back to the floor at Golden Square Shopping Centre Managers go back to the floor at Golden Square Shopping Centre

MANAGERS at Golden Square Shopping Centre have swapped board meetings for brushes as they go back to the floor.


They are spending the week getting to grips with roles including security, customer service, housekeeping, car park attendant, porter and maintenance staff.


The idea is to let them see what workload their staff face on a daily basis and managers have been getting dirty in full Golden Square uniform.


General manger Ian Cox said: “The back to the floor initiative gives myself and the management team the opportunity to engage with staff at all levels and experience the front line tasks that enable us to provide efficient service delivery and good customer service.


“We are all looking forward to the opportunity to gain an insight into the different roles and responsibilities that keep the centre operating.


“This campaign provides a unique chance for the team to enhance their leadership by gaining a practical understanding of how the centre works at every level."

Comments (5)

Please log in to enable comment sorting

5:14pm Tue 20 May 14

GRUMPY PARENT says...

“We are all looking forward to the opportunity to gain an insight into the different roles and responsibilities that keep the centre operating.

Nothing at all to do with the fact Golden Square shopping centre is up for sale and they would be worried they will lose their jobs if they actually did nothing for their salaries. No that would be a silly statement wouldn't it!
“We are all looking forward to the opportunity to gain an insight into the different roles and responsibilities that keep the centre operating. Nothing at all to do with the fact Golden Square shopping centre is up for sale and they would be worried they will lose their jobs if they actually did nothing for their salaries. No that would be a silly statement wouldn't it! GRUMPY PARENT
  • Score: 1

8:21pm Tue 20 May 14

PageA says...

Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff?
Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff? PageA
  • Score: -1

10:27am Wed 21 May 14

Beki172 says...

I'm sure i read or heard somewhere that they done this before or something similar last year?!? either way i think its a great idea to help improve how they run the mall
I'm sure i read or heard somewhere that they done this before or something similar last year?!? either way i think its a great idea to help improve how they run the mall Beki172
  • Score: -1

1:17pm Wed 21 May 14

GRUMPY PARENT says...

PageA wrote:
Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff?
Not sure PageA but sure I read here recently it was up for sale for £128m
[quote][p][bold]PageA[/bold] wrote: Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff?[/p][/quote]Not sure PageA but sure I read here recently it was up for sale for £128m GRUMPY PARENT
  • Score: 0

9:38am Thu 22 May 14

PageA says...

GRUMPY PARENT wrote:
PageA wrote:
Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff?
Not sure PageA but sure I read here recently it was up for sale for £128m
I think you read that it was to be bought for £128m
[quote][p][bold]GRUMPY PARENT[/bold] wrote: [quote][p][bold]PageA[/bold] wrote: Up for sale?...or recently sold for a staggering amount of money probably due to the success of the centre and hard work of the staff?[/p][/quote]Not sure PageA but sure I read here recently it was up for sale for £128m[/p][/quote]I think you read that it was to be bought for £128m PageA
  • Score: 0

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree