Beat the burst at winter roadshow (From Warrington Guardian)

Rather than what sounds like a patronising PR stunt, perhaps they could spend their time, and spend their ill-gotten profits, on reducing their own "bursts and blockages".


What use is a tag for your stop tap?


"I don't know where my stop tap is - I know I'll have a look at my stop tap- there's a tag on it, telling me where it is - d'oh! " :-(

How are their profits "ill gotten"?? you might see this as a PR stunt but you'd be surprised how many people dont know where there stop tap is, United Utilities get can get thousands of calls over the course of a bad winter from people with frozen and burst pipes, (private problems) someone has to be in the call centre to answer these calls, even on christmas day, and they have to be paid so ultimately the cost of answering all of these unnecessary calls will be passed on to the bill paying customer, if a "publicity stunt" advising customers how to avoid frozen or burst pipes can reduce the number of calls that they have to handle how can that be a bad thing?? Perhaps you should give things a little more thought or perhaps obtain a little more knowledge on the topic before you make your ill advised comments

AJH123 wrote:
How are their profits "ill gotten"?? you might see this as a PR stunt but you'd be surprised how many people dont know where there stop tap is, United Utilities get can get thousands of calls over the course of a bad winter from people with frozen and burst pipes, (private problems) someone has to be in the call centre to answer these calls, even on christmas day, and they have to be paid so ultimately the cost of answering all of these unnecessary calls will be passed on to the bill paying customer, if a "publicity stunt" advising customers how to avoid frozen or burst pipes can reduce the number of calls that they have to handle how can that be a bad thing?? Perhaps you should give things a little more thought or perhaps obtain a little more knowledge on the topic before you make your ill advised comments

well said