ON Saturday I booked a taxi with Harry’s and unfortunately I think I left my glasses in the back of the car.
I rang on Sunday and spoke to an unhelpful man who said the driver wasn’t in until Monday.
I rang first thing on Monday and spoke to a very helpful young lady who told me that the driver was due in at teatime and to ring again.
However when I did ring it was the same man as earlier, who when I asked for the name of someone that I could complain to, told me to complain to myself as I was stupid for leaving them in the taxi.
I was gobsmacked that he spoke to a paying customer in such a derogatory way.
I always used to use Harry’s but never again and neither will I recommend them to any of my friends.
I will also be contacting Warrington Borough Council’s licensing department as they should be made aware of their poor treatment of customers.
BARBARA STARKEY Warrington
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel