Perhaps C Insley would like to inform us who it is then that's funding this facility which has, over the past 20 years, become so tangled in its own working practices, so ignorant to people's needs and so incapable of delivering a genuine standard of service that it appears to have bent its head right up it's own backside and become impartial to reality?
Maybe this private concern has access to one of those Tory, green-shooting money trees?
Benefit reform should be wholesale not just the usual fraudulent one-way rip off so I'm not just talking of the unemployed but also the consideration of our old folk short changed to the tune of £3.5bn every year (and then fined for the late return of library books) together with the sick and disabled widely reported deprived of, suspended and delayed entitlement.
Present facilities have failed to adapt and become lethargic to modern day expectations.
They are lame, shameful and desperate for change.
The sooner we shut them down and replace them with a new, honourable one-stop welfare advisory the better.
Furthermore, I think Benefits/Employment Services Agency staff receiving redundancy should consider themselves very fortunate, as, if they were in any other role their actions would almost certainly warrant a judge's referral.
P Johnson
Solvay Road, Winnington
Converted for the new archive on 13 March 2001. Some images and formatting may have been lost in the conversion.
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