YOU wrote in your article about the Scotland Road bus lane that Warrington Borough Council ‘will issue full refunds to all who have already paid them, as soon as possible’.

Actually it is not true.

When I called their infoline in option two they say will issue refunds only for those caught out since November 15. In my opinion those who were caught out earlier were less aware than those who were fined later on.

JACEK DURDEN Warrington