A WARRINGTON estate agents has picked up two awards at a national contest.

Harper Williams Estate Agents, based in Great Sankey, won the best in county title for Cheshire and Lancashire at prestigious Estas, the estate and letting agent awards in the UK

While founder of the business Leane Parr was a winner in ‘The People Award’.

The award was announced by Phil Spencer, the TV property expert at a lavish luncheon and ceremony at the Grosvenor House, Park Lane London last month attended by 1,000 of the UK’s top property professionals.

Leanne said: ““We are absolutely thrilled to be have been recognised and come away as winners with two awards at this year’s ESTAS, within our first 12 months of launching.

“It means the world to us as we know it’s our amazing customers who have judged our performance. We live and breathe our passion for people and property, and therefore take our levels of customer service very seriously because we know our clients have a choice.

“We are very proud of our personal service and commitment to go above and beyond daily, so this huge achievement proves we are delivering what we promise.

“We will continue to work tremendously hard as a business to constantly keep improving our service levels as an ongoing obligation to our valued customers, and to help change the often-negative perception of this wonderful industry.”

The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent.

More than 45,000 surveys were completed by customers during the competition.

Phil Spencer, who has hosted the Estas every year since their inception in 2003’ said “The Estas encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients. These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

Simon Brown, founder of The Estas said “At The Estas we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The Estas review and awards platform brand helps agents generate consumer trust.”