SKY broadband users reported connection issues across Warrington this evening.
The outage affected customers across the north west and some parts of Wales.
Issues were reported shortly after 6.30pm with homes in the WA5 postcode among those affected.
A spokesman said: “You might not be able to get online or make/receive phone calls due to a problem in your local area.
“We’re working on fixing the problem and will provide an update once we have discovered what is causing the fault.
“We’re sorry for any inconvenience.”
The service was reported to be back up and running in most areas around 9.40pm.
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