A CARE home in Grappenhall has been told to improve further, a year after it was taken out of special measures.

The Care Quality Commission has ordered improvements at Victoria House following an unannounced inspection in October.

But inspectors did find that a number of improvements had been implemented at the Victoria Road care home.

Victoria House had been placed into special measures in July 2017, when the CQC found that parts of the home were infested with flies and one resident who required a sugar-free diet was fed cake and ice cream.

The care home was taken out of special measures following an inspection in December last year, but further improvements were ordered.

During the latest inspection, ‘significant’ improvements had been made in the cleanliness of the building and the home had undergone refurbishments in a number of areas – including communal lounges and bedrooms.

Staff also treated residents with ‘kindness and compassion’, and ‘took the time to talk and listen to people’.

However, the care home continued to be in breach of two health and social care regulations.

Concerns relating to the safe administration of medicines for two residents – one of which posed a risk of them choking – were rectified ‘immediately following the inspection’ by the manager.

Nutritional risks were ‘not always managed safely’, with one resident who required a pureed diet being offered snacks which were eaten on at least two occasions.

Meanwhile, records were ‘not always complete and accurate’ and not all audit systems were fully effective.

The CQC’s report into Victoria House said: "At this inspection, we found that a number of improvements had been implemented.

"However, we identified continued breaches with regards to regulations.

"Although improvement had been made, we found that the overall rating for the service remained requires improvement."