I FELT I had to write to tell you of my journey to Stockton Heath.

I walked down Bell Lane in Thelwall having got mum, who is in a wheelchair and has bad dementia.

I got to the end of Bell Lane and turned right to walk to the bus stop.

As I turned, there is no kerb so I had to push mum on the main road to the bus stop.

Cars were slowing down and driving around us. I arrive at the bus stop, a tiny kerb overgrown with weeds and nowhere to really stand, so we stopped on the main road waiting for the bus to arrive.

The trees are overgrown so I had to stand in the middle of the road so nothing drove around the corner and hit us.

The bus pulled up and the bus driver shrugged his shoulders as to where and how I would get on the bus with the wheelchair.

I walked to where I came from and there is a gateway so we stood in there. Very helpfully, the bus driver got off and helped us on.

We got to Stockton Heath to look around the shops and we found so many have large steps that I couldn’t physically get mum in them. I went into a little cafe at which point my niece joined us and between the two of us we struggled to get mum in.

Two men did offer to help but at that point we had just got mum in. It is hard work to lift a wheelchair with someone in it up a large step.

The cafe was not the only place we struggled to get into.

We managed to get in some of the charity shops but even these have steps and it is hard work.

I think it is shocking in this day and age that you can’t take someone out in a wheelchair without struggling and nearly hurting yourself lifting someone in.

CAROLYN MOSTON Latchford