WITH regards to the letter from Sarah McVeigh regarding parking tickets issued at the Riverside Retail Park, the examples given are correct and show the one-sided interpretation of the parking agreement on private land.

The following is my own current experience.

I have chronic osteoarthritis and had one knee replaced earlier this year and am awaiting a decision on the other.

The abuse of issuing disability badges is general knowledge and although I did, and still do, need to walk with the aid of a stick I asked for and was given a letter from our GP stating that I am ‘temporarily disabled’.

I regularly purchase bags of firewood and logs from a store on the Riverside Retail Park and it is very difficult for me to try to move heavy shopping any distance. So I parked in a disability space and placed the letter from my GP as clearly as possible on the windscreen.

On returning approximately 10 minutes later a parking ticket had been issued alleging ‘parking in a disability space without a badge’.

There was no sign of any attendant and on enquiring at the site office I was told the attendant disappears.

Since then I have written numerous letters and appeals then this week received from UK Parking Ltd a debt recovery demand issued for £160.

Victims of this tyrannical behaviour are females with young children or vulnerable elderly relatives and the disabled or physically impaired. How disgusting.

A common feature appears to be the lack of clear and prominent signs.

In much of the UK legislation the first requirement is for a duty of care for the customers, which I did not see in this attendant’s behaviour.

Also on Saturday there are 15 – 30 minutes exit queues from the retail park.

In an emergency the public would be trapped trying to escape through a single exit.

I have not been able to establish who the owners are, the council appears to deny it but whoever it is they are failing in their duty of care and the council needs to act as soon as possible.

Colin Hatchman Warrington