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'Clear failings' in Bridge Foot changes - report finds
10:50am Wednesday 10th October 2012 in News
‘CLEAR failings’ from a number of council services were responsible for the botched lane marking changes at Bridge Foot island, according to a report.
Warrington Borough Council’s chief executive Steven Broomhead published his report into the mess today, Wednesday.
While not blaming any individual officer for the work - which cost £30,000 in total - he says the mistakes ‘must not’ happen again.
The eight page report said senior officers should have got involved earlier to make sure the changes, which initially directed drivers into one lane for four exits, went smoothly.
It says: “It is clear to me that the problems that emerged in this case cannot be laid at the door of one particular officer.
“In my view it has been a collective failure from a number of sources in the service. I do find this surprising as the transport, engineering and operations service area is usually exemplary in the way it communicates and delivers projects.
“However, this case does suggest improvements that should be immediately incorporated into the practice of the service to ensure that this simply does not happen again and its quality assurance systems and decision-making processes are more robust into the future. “I will meet with the officers to ensure that all the learning lessons are taken and applied.”
It also concluded:
- Seniors officers should have told the executive member Clr Linda Dirir and ward members
- Important changes to big roads should have more senior management involvement
- There was a ‘lack of understanding’ in the role of a project manager
- Project management was loose and better communication was needed
- Technical appraisal was ‘minimal’ and did not pick up problems
- Transport officers should avoid ‘tinkering’.