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Pensioner waited more than an hour for ambulance after breaking arm
1:40pm Thursday 20th September 2012 in News
A PENSIONER says she is appalled she was left to wait in Sankey Valley Park for an ambulance for more than an hour because she was ‘not a priority’.
Katherine Antwis, aged 69, fell and broke her shoulder while she was walking her dogs on Saturday at 6pm and said she was in so much pain she could not move any part of her body.
A woman, described as being in her 20s, rushed to the aid of the former cleaning supervisor and rang for an ambulance.
When one did not arrive she was forced to call a further four times until she was eventually told she was not a priority case.
Mrs Antwis, who is originally from France, said: “I was lying flat on my back in nothing but a summer dress and I was freezing.
“I could see rain clouds starting to come over and thought I was going to be left on the ground while I got soaked.”
Paramedics told Mrs Antwis, from Dallam, they were shocked by the way she had been treated before taking her on the three-minute journey to Warrington Hospital.
Doctors found she had a ‘bad break’ of the humerus bone in her left arm. Mrs Antwis has since returned home to care for her husband of 36 years Neville, who suffers from emphysema.
The couple added they wanted to thank the woman who helped Mrs Antwis and stayed with her while she waited for an ambulance A spokesman for the North West Ambulance Service said: “We appreciate that waiting for an ambulance can be a distressing time and we apologise for the length of time it took.
“With the high number of 999 calls we deal with every day, it is essential for us to prioritise calls in order to ensure the most poorly patients are seen as quickly as possible.
“We allocated a vehicle to this incident as soon as one became available.”