New bus routes and timetables cause complaints about Network Warrington

New bus routes and timetables cause complaints

New bus routes and timetables cause complaints

First published in News

BUS passengers have been voicing their disapproval over new timetables and bus route changes.


Disgruntled Network Warrington passengers say they were left waiting for buses and facing longer journeys as the company brought in a swathe of changes its says are needed to keep the business sustainable.


Travellers from Gemini to Birchwood face a 50 minute journey rather than the 20 minute one they had previously.


And the bus company had to step in with a new service for Great Sankey High School pupils travelling from Sankey Bridges because the changed times meant they would either get to school an hour early or five to 10 minutes late.


Councillors have also been speaking out about the changes.


In Appleton the 10C service now has a last departure from the bus interchange at 3.08pm.
Clr Judith Wheeler (LD - Appleton) said: “I realise Network Warrington is facing budgetary pressures and changes and compromises have to be made.


“However many Appleton residents are now facing a real disadvantage.


“I know many residents have already written to Network Warrington expressing their concerns.

I urge Network Warrington to listen to these and consider alternative ways such as diverting other routes maybe so residents of Epsom Gardens, Longwood Road and Dudlow's Green could benefit from an extended bus service.”


While Culcheth councillors Chris Vobe and Matt Smith called for talks with Network Warrington over the 19 service which no longer travels down Hob Hey Lane and Common Lane.


Clr Matt Smith said: “It is important that any changes to the bus service do not result in people – particularly the elderly – feeling stranded. For people living at the top of Common Lane, it will be a long walk to the nearest bus stop if the current route is changed.


“What’s more, we are concerned that these changes will result in a further reduction in the number of people using the Number 19 service. If that happens, it may threaten the long-term viability of our local bus service, and we are determined not to let that happen.”


Damian Graham, interim managing director, said the changes had been drawn up and debated over a six month period by the company’s board.


He added: “These changes have been made after a robust study, gathering information on passenger numbers from our on board ticket machines and CCTV systems and have been necessary in order to make efficiencies and to keep the company sustainable going forward.


“The board in reviewing the decisions taken have a responsibility to the whole of the network and decisions have not been taken lightly. The future of the company is of paramount importance to the company, its employees, passengers and the town.

Comments (23)

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8:06am Fri 13 Jun 14

tojahejome says...

The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at?
The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at? tojahejome
  • Score: 16

8:26am Fri 13 Jun 14

Freeborn John says...

Arriving at the interchange to find out that as well as altering the bus timetables, at the same time they've turned all the destination boards off gave me the impression that the people involved don't know their backsides from their elbows.
Having said that, it's a while since I saw any of those fancy electronic screens working at a bus stop, another waste of money.
Arriving at the interchange to find out that as well as altering the bus timetables, at the same time they've turned all the destination boards off gave me the impression that the people involved don't know their backsides from their elbows. Having said that, it's a while since I saw any of those fancy electronic screens working at a bus stop, another waste of money. Freeborn John
  • Score: 17

8:49am Fri 13 Jun 14

grey_man says...

tojahejome wrote:
The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at?
It's not part of a plan. It's part of the consequences of a council determined to make everybody's lives more difficult and expensive. It's not even about budget because we know they have hundreds of thousands of pounds to spend on completely unnecessary and useless 20mph signs and millions of pounds to lend to fragile companies on the outskirts of other towns.
[quote][p][bold]tojahejome[/bold] wrote: The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at?[/p][/quote]It's not part of a plan. It's part of the consequences of a council determined to make everybody's lives more difficult and expensive. It's not even about budget because we know they have hundreds of thousands of pounds to spend on completely unnecessary and useless 20mph signs and millions of pounds to lend to fragile companies on the outskirts of other towns. grey_man
  • Score: 14

9:29am Fri 13 Jun 14

MikeJT says...

Councillors have been voicing, councillors have been talking to.

How about councillors tell Network Warrington "The gravy train tap has been turned off. Put up or shut up". I remember the 70s when governments were criticised for giving out hand-outs to the joke that was British Leyland. Times never change !!!!
Councillors have been voicing, councillors have been talking to. How about councillors tell Network Warrington "The gravy train tap has been turned off. Put up or shut up". I remember the 70s when governments were criticised for giving out hand-outs to the joke that was British Leyland. Times never change !!!! MikeJT
  • Score: -7

9:31am Fri 13 Jun 14

JAL 020973 says...

THIS NEW TIMETABLE IS A JOKE!!!!! WE HAVE GONE FROM A DECENT SERVICE TO A DIABOLICAL SERVICE BUSES ALWAYS RUNNING LATE. WE HAVE GONE FROM 3 BUSES SERVING OUR AREA TO 1 BUS IN 6 MONTHS BRING BACK THE ORIGINAL TIMETABLES WITHOUT US PASSENGERS YOU WOULDNT HAVE A SERVICE TO RUN SURELY ITS THE CUSTOMER THAT MATTERS
THIS NEW TIMETABLE IS A JOKE!!!!! WE HAVE GONE FROM A DECENT SERVICE TO A DIABOLICAL SERVICE BUSES ALWAYS RUNNING LATE. WE HAVE GONE FROM 3 BUSES SERVING OUR AREA TO 1 BUS IN 6 MONTHS BRING BACK THE ORIGINAL TIMETABLES WITHOUT US PASSENGERS YOU WOULDNT HAVE A SERVICE TO RUN SURELY ITS THE CUSTOMER THAT MATTERS JAL 020973
  • Score: 12

10:22am Fri 13 Jun 14

Squashking says...

The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone. Squashking
  • Score: 5

10:49am Fri 13 Jun 14

Penketh Pony says...

Squashking wrote:
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
Agree. Everyone else be thankful for what we have, if it carried on as it did previously, there wouldn't be a bus service at all.
[quote][p][bold]Squashking[/bold] wrote: The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.[/p][/quote]Agree. Everyone else be thankful for what we have, if it carried on as it did previously, there wouldn't be a bus service at all. Penketh Pony
  • Score: 5

10:49am Fri 13 Jun 14

Penketh Pony says...

Squashking wrote:
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
Agree. Everyone else be thankful for what we have, if it carried on as it did previously, there wouldn't be a bus service at all.
[quote][p][bold]Squashking[/bold] wrote: The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.[/p][/quote]Agree. Everyone else be thankful for what we have, if it carried on as it did previously, there wouldn't be a bus service at all. Penketh Pony
  • Score: 2

1:08pm Fri 13 Jun 14

grey_man says...

Squashking wrote:
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
Except the council has plenty of money.
[quote][p][bold]Squashking[/bold] wrote: The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.[/p][/quote]Except the council has plenty of money. grey_man
  • Score: -7

2:05pm Fri 13 Jun 14

rossa123 says...

less buses, reduced services, fortnightly bin collection, more potholes - can someone let me know what we pay the council tax for - maybe a petition for everyone not to pay the final month would encourage the councillors to see sense and put OUR money to use for the people -
less buses, reduced services, fortnightly bin collection, more potholes - can someone let me know what we pay the council tax for - maybe a petition for everyone not to pay the final month would encourage the councillors to see sense and put OUR money to use for the people - rossa123
  • Score: 12

2:13pm Fri 13 Jun 14

Rex Mundi says...

grey_man wrote:
Squashking wrote:
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
Except the council has plenty of money.
It's illegal for the Council just to give the bus company money though I think some money can go to keep some early/late services going - but from a budget that's no doubt been cut.

Some of the story is nonsense. Gemini to Birchwood takes less than 30 minutes - not that Gemini to Birchwood is actually a popular journey. Network Warrington is just doing what any ordinary bus company would have done years ago - not run buses carrying two or three people. It sounds like you think the Council (which obviously doesn't have plenty of money) should effectively pay for a taxi for these low-use services.
[quote][p][bold]grey_man[/bold] wrote: [quote][p][bold]Squashking[/bold] wrote: The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.[/p][/quote]Except the council has plenty of money.[/p][/quote]It's illegal for the Council just to give the bus company money though I think some money can go to keep some early/late services going - but from a budget that's no doubt been cut. Some of the story is nonsense. Gemini to Birchwood takes less than 30 minutes - not that Gemini to Birchwood is actually a popular journey. Network Warrington is just doing what any ordinary bus company would have done years ago - not run buses carrying two or three people. It sounds like you think the Council (which obviously doesn't have plenty of money) should effectively pay for a taxi for these low-use services. Rex Mundi
  • Score: 9

7:07pm Fri 13 Jun 14

grey_man says...

It does have plenty of money for the things it wants. And, yes, I think the council needs to work with the bus company to provide a service for everybody.
It does have plenty of money for the things it wants. And, yes, I think the council needs to work with the bus company to provide a service for everybody. grey_man
  • Score: 3

12:00am Sat 14 Jun 14

Rex Mundi says...

rossa123 wrote:
less buses, reduced services, fortnightly bin collection, more potholes - can someone let me know what we pay the council tax for - maybe a petition for everyone not to pay the final month would encourage the councillors to see sense and put OUR money to use for the people -
What, for everybody who wants a bus where they want when they want? Do get real.
[quote][p][bold]rossa123[/bold] wrote: less buses, reduced services, fortnightly bin collection, more potholes - can someone let me know what we pay the council tax for - maybe a petition for everyone not to pay the final month would encourage the councillors to see sense and put OUR money to use for the people -[/p][/quote]What, for everybody who wants a bus where they want when they want? Do get real. Rex Mundi
  • Score: 3

7:01am Sat 14 Jun 14

grey_man says...

Did I say that? No, You're the one with the latin name so you should understand that reductio ad absurdum is not a valid way of arguing.

Stick to the point. The council has money of that there is no doubt. What it doesn't have are the right priorities.And those include having a public transport infrastructure that serves everybody.
Did I say that? No, You're the one with the latin name so you should understand that reductio ad absurdum is not a valid way of arguing. Stick to the point. The council has money of that there is no doubt. What it doesn't have are the right priorities.And those include having a public transport infrastructure that serves everybody. grey_man
  • Score: -2

9:03am Sat 14 Jun 14

V8HOTROD says...

This is a joke! They don't know the meaning of the word 'sustainable'. They obviously didn't do any research on busy routes and times before deciding to screw them all up. Staff can't get to the new revitalised NEXT Gemini store on time to start work, and suspect its the same for the other companies in the Gemini Business Park.
Council Tax in warrington don't get me started!!
Get a grip and sort it out! Network Warrington/ Council.
This is a joke! They don't know the meaning of the word 'sustainable'. They obviously didn't do any research on busy routes and times before deciding to screw them all up. Staff can't get to the new revitalised NEXT Gemini store on time to start work, and suspect its the same for the other companies in the Gemini Business Park. Council Tax in warrington don't get me started!! Get a grip and sort it out! Network Warrington/ Council. V8HOTROD
  • Score: 5

11:53am Sat 14 Jun 14

MickyMuddle says...

Gettting rid of these amateur jokers and replacing them with a real bus company is LONG overdue in my book! We had the chance when they held the town to ransom not so long ago with that tantrum-like strike of theirs.
Gettting rid of these amateur jokers and replacing them with a real bus company is LONG overdue in my book! We had the chance when they held the town to ransom not so long ago with that tantrum-like strike of theirs. MickyMuddle
  • Score: 2

4:08pm Sat 14 Jun 14

mac says...

A "real" bus company would have worked out which routes/times were making a profit and pulled the plug on the rest long before now. I seem to remember Arriva running a service to Woolston, until they noticed it was not profitable, then it was left to Network Warrington to provide the service.
A "real" bus company would have worked out which routes/times were making a profit and pulled the plug on the rest long before now. I seem to remember Arriva running a service to Woolston, until they noticed it was not profitable, then it was left to Network Warrington to provide the service. mac
  • Score: 9

10:19pm Sat 14 Jun 14

Gripper_S says...

JAL 020973 wrote:
THIS NEW TIMETABLE IS A JOKE!!!!! WE HAVE GONE FROM A DECENT SERVICE TO A DIABOLICAL SERVICE BUSES ALWAYS RUNNING LATE. WE HAVE GONE FROM 3 BUSES SERVING OUR AREA TO 1 BUS IN 6 MONTHS BRING BACK THE ORIGINAL TIMETABLES WITHOUT US PASSENGERS YOU WOULDNT HAVE A SERVICE TO RUN SURELY ITS THE CUSTOMER THAT MATTERS
One bus in six months? That's what I call an infrequent service...
[quote][p][bold]JAL 020973[/bold] wrote: THIS NEW TIMETABLE IS A JOKE!!!!! WE HAVE GONE FROM A DECENT SERVICE TO A DIABOLICAL SERVICE BUSES ALWAYS RUNNING LATE. WE HAVE GONE FROM 3 BUSES SERVING OUR AREA TO 1 BUS IN 6 MONTHS BRING BACK THE ORIGINAL TIMETABLES WITHOUT US PASSENGERS YOU WOULDNT HAVE A SERVICE TO RUN SURELY ITS THE CUSTOMER THAT MATTERS[/p][/quote]One bus in six months? That's what I call an infrequent service... Gripper_S
  • Score: 5

5:45pm Sun 15 Jun 14

Cheap Mower says...

Get a car
Get a car Cheap Mower
  • Score: -1

7:44pm Mon 16 Jun 14

pound2town.com says...

tojahejome wrote:
The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at?
Just a quick note : I am an inspector from the www.pound2town.com company part of the Fairbrother coaches company which is the local family run Business that is running on the 16X to Dallam stand 2 and Hospital, 1C Westy Latchford stand 10 and 21X Orford stand 5 on hand to help. Our times have NOT changed and we are trying to find other areas in Warrington to serve the local community. We are a cheaper alternative for travel in town with a maximum fare of £1.30 average fares are £1
[quote][p][bold]tojahejome[/bold] wrote: The timetable changes are a joke, fewer buses and stupid circular routes. Is this a plan by Warrington Council to get more people using their car to go in to town so they can get more parking revenue. From our side of town you may as well go to Widens, it's as easy to get to and parking is free. On Wednesday, the destination boards at the interchange were not working, but where were the staff so you could ask which stop you should be at?[/p][/quote]Just a quick note : I am an inspector from the www.pound2town.com company part of the Fairbrother coaches company which is the local family run Business that is running on the 16X to Dallam stand 2 and Hospital, 1C Westy Latchford stand 10 and 21X Orford stand 5 on hand to help. Our times have NOT changed and we are trying to find other areas in Warrington to serve the local community. We are a cheaper alternative for travel in town with a maximum fare of £1.30 average fares are £1 pound2town.com
  • Score: 0

7:54pm Mon 16 Jun 14

pound2town.com says...

Squashking wrote:
The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling.

What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.
I totally agree with your comment with above comment .Government cut backs bus companies including ours have to be commercial viable. If passengers are not there and using the buses no bus company in the land can run without making profit . I am an inspector from the www.pound2town.com company part of the Fairbrother coaches company which is the local family run Business that is running on the 16X to Dallam stand 2 and hospital, 1C Westy Latchford stand 10 and 21X Orford stand 5.We are trying to find other areas in Warrington to serve the local community. We are a cheaper alternative for travel in town with a maximum fare of £1.30 average fares are £1
[quote][p][bold]Squashking[/bold] wrote: The way I see it, times are hard, In order to "keep the business sustainable" changes have to be made. That means fewer buses to keep the costs down. In this day and age we are all struggling. What option has the general public in warrington got......If the bus company doesn't restructure then the business will close. Which means no or even less buses for everyone. Even I don't like my own comment but unfortunatley times are hard for everyone.[/p][/quote]I totally agree with your comment with above comment .Government cut backs bus companies including ours have to be commercial viable. If passengers are not there and using the buses no bus company in the land can run without making profit . I am an inspector from the www.pound2town.com company part of the Fairbrother coaches company which is the local family run Business that is running on the 16X to Dallam stand 2 and hospital, 1C Westy Latchford stand 10 and 21X Orford stand 5.We are trying to find other areas in Warrington to serve the local community. We are a cheaper alternative for travel in town with a maximum fare of £1.30 average fares are £1 pound2town.com
  • Score: 4

8:13pm Mon 16 Jun 14

MikeJT says...

Cheap Mower wrote:
Get a car
Pot holes !
[quote][p][bold]Cheap Mower[/bold] wrote: Get a car[/p][/quote]Pot holes ! MikeJT
  • Score: -1

10:08pm Fri 20 Jun 14

Mr_Vegas says...

Well it's one thing after another with this Company but I know from traveling the buses that the people of Warrington are not using the buses but every time things get rough the directors seem to change. Common denominator here is the Chair of the company. Is it time for the chairperson to fall on her sword? Look at company house records - every time difficult decisions have been made - directors have left - what is this about? And what is the long term future of this company? It is owned by the people of Warrington and we deserve to know but FOI requests get nowhere
Well it's one thing after another with this Company but I know from traveling the buses that the people of Warrington are not using the buses but every time things get rough the directors seem to change. Common denominator here is the Chair of the company. Is it time for the chairperson to fall on her sword? Look at company house records - every time difficult decisions have been made - directors have left - what is this about? And what is the long term future of this company? It is owned by the people of Warrington and we deserve to know but FOI requests get nowhere Mr_Vegas
  • Score: 4

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