Warrington doctors ask patients to choose appropriate help for their medical needs

Warrington Guardian: Warrington doctors ask patients to choose appropriate help for their medical needs Warrington doctors ask patients to choose appropriate help for their medical needs

HEALTH experts are asking residents to choose the ‘most appropriate service’ if they need medical assistance.


Patients can choose from GP surgeries, pharmacies and NHS 111 and advice is picking the service that best meets their needs means patients can be treated quicker.


Dr Kieran Murphy, medical director from NHS England, Cheshire, Warrington and Wirral, said: “Accident and Emergency departments seem to be the default place for a lot of people when they need medical help, however, in most cases there are other, more appropriate ways to access the NHS.


“If people are unsure which service they need, by simply phoning 111 they will be directed to the most appropriate place.”
 

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3:30pm Tue 11 Feb 14

chumhill says...

I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.
I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon. chumhill

5:08pm Tue 11 Feb 14

GRUMPY PARENT says...

chumhill wrote:
I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.
They say avoid A&E as we would all like to do, but as you state cant get in the docs. What you supposed to do?
Still Grumpy
[quote][p][bold]chumhill[/bold] wrote: I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.[/p][/quote]They say avoid A&E as we would all like to do, but as you state cant get in the docs. What you supposed to do? Still Grumpy GRUMPY PARENT

5:39pm Tue 11 Feb 14

old-codger says...

“If people are unsure which service they need, by simply phoning 111 they will be directed to the most appropriate place.”


Sixteen year old inexperienced teenagers working for the 111 service are not the answer to peoples medical needs.
“If people are unsure which service they need, by simply phoning 111 they will be directed to the most appropriate place.” Sixteen year old inexperienced teenagers working for the 111 service are not the answer to peoples medical needs. old-codger

7:23pm Tue 11 Feb 14

Mick17 says...

chumhill wrote:
I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.
Hi, Try the 111 service I know it's not brilliant but it will get you in the system. They will go through several totally irrelevant questions but at the end they hopefully will schedule a call back from a Dr. If the Dr feels it would be beneficial to see you there is an OOH service at the hospital where they will book you an appointment , Because it's an appointment, hopefully the wait wont be too bad! There is also a pharmacy right next to the docs.

If not set the alarm nice and early and get ready to press the re dial! Hope your eye gets better soon. Good Luck.
[quote][p][bold]chumhill[/bold] wrote: I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.[/p][/quote]Hi, Try the 111 service I know it's not brilliant but it will get you in the system. They will go through several totally irrelevant questions but at the end they hopefully will schedule a call back from a Dr. If the Dr feels it would be beneficial to see you there is an OOH service at the hospital where they will book you an appointment , Because it's an appointment, hopefully the wait wont be too bad! There is also a pharmacy right next to the docs. If not set the alarm nice and early and get ready to press the re dial! Hope your eye gets better soon. Good Luck. Mick17

5:35pm Thu 13 Feb 14

Nick Tessla says...

Mick17 wrote:
chumhill wrote:
I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.
Hi, Try the 111 service I know it's not brilliant but it will get you in the system. They will go through several totally irrelevant questions but at the end they hopefully will schedule a call back from a Dr. If the Dr feels it would be beneficial to see you there is an OOH service at the hospital where they will book you an appointment , Because it's an appointment, hopefully the wait wont be too bad! There is also a pharmacy right next to the docs.

If not set the alarm nice and early and get ready to press the re dial! Hope your eye gets better soon. Good Luck.
Press the dial - receptionist (all attitude no empathy) answers

"No appontments today.....

.....We have slots tomorrow but they haven't been released yet you'll have to play telephone lottery again tomorrow. Mwa ha ha - I am the gatekeeper, I have the power and you are a mere mortal"
[quote][p][bold]Mick17[/bold] wrote: [quote][p][bold]chumhill[/bold] wrote: I have a swollen eye, went to the chemist 2 days ago who couldn't give me anything only advise me to bath it with salt water. Did this and it made it worse, ok no problem just need to see my doctor, called up this morning, we have no appointments today, ok can I please come tomorrow, well we don't release appointments for tomorrow until tomorrow morning!!! excellent, so when I call tomorrow morning at 08:00 you will tell me you have no appointments but wont let me book appointments for subsequent days??? love this system, should I just waltz into A&E then to get this looked at as clearly I am not going to get a Doctors appointment anytime soon.[/p][/quote]Hi, Try the 111 service I know it's not brilliant but it will get you in the system. They will go through several totally irrelevant questions but at the end they hopefully will schedule a call back from a Dr. If the Dr feels it would be beneficial to see you there is an OOH service at the hospital where they will book you an appointment , Because it's an appointment, hopefully the wait wont be too bad! There is also a pharmacy right next to the docs. If not set the alarm nice and early and get ready to press the re dial! Hope your eye gets better soon. Good Luck.[/p][/quote]Press the dial - receptionist (all attitude no empathy) answers "No appontments today..... .....We have slots tomorrow but they haven't been released yet you'll have to play telephone lottery again tomorrow. Mwa ha ha - I am the gatekeeper, I have the power and you are a mere mortal" Nick Tessla

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