More than seventy complaints about doctors in Warrington - but only one struck off

Warrington Guardian: More than seventy complaints about doctors in Warrington - but only one struck off More than seventy complaints about doctors in Warrington - but only one struck off

PATIENTS have made 72 complaints regarding 62 doctors in the town in the last five years, according to figures from the General Medical Council (GMC).

A Warrington Guardian Freedom of Information request has found one GP has been struck off as a result following a fitness to practise hearing.

Since 2008 the panel has had to meet for five different hearings following complaints which has also led to three suspensions.

Complaints have been at their highest in the last two years during that period as the GMC recorded 16 grievances raised in 2012 and 2011 compared to 12 in 2009.

The vast majority have been concluded without the need for any action to be taken however six investigations have led to a warning being issued.

A total of 17 cases ‘concluded with advice’ which often relates to improving record-keeping.

Nationally, figures have found the majority of complaints are related to the way doctor’s communicate with their patients and their ‘clinical care’ including ‘being poor at assessing patients’ according to the GMC 2013 UK report.

A spokesman from NHS England, Cheshire, Warrington and Wirral, said: “NHS England in Cheshire, Warrington and the Wirral is committed to the continued improvement of primary care services.

“Five GMC hearings have been held into GPs in Warrington between 2008 and 2012 with only one of those cases occurring during 2011 and 2012.

“The GMC’s role is to register doctors and also ensuring that the standards patients and the pubic expect are maintained.

“Where standards dip below what is expected it is appropriate that these issues are raised with the GMC.

“In the past five years, 72 doctors have been reported to the GMC and only 3.6 per cent led to a hearing.”

Any patient can refer a doctor to the GMC directly.

Comments (7)

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12:34pm Fri 10 Jan 14

chunkymunky says...

the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it.
the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it. chunkymunky
  • Score: -3

2:48pm Fri 10 Jan 14

PageA says...

chunkymunky wrote:
the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it.
That's a very dangerous stance to take. I hope a family member of yours is never told to go home and take 2 paracetamol when they have something serious and need immediate care
[quote][p][bold]chunkymunky[/bold] wrote: the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it.[/p][/quote]That's a very dangerous stance to take. I hope a family member of yours is never told to go home and take 2 paracetamol when they have something serious and need immediate care PageA
  • Score: -3

5:07pm Sat 11 Jan 14

Mrs1979 says...

I too complained regarding my treatment after a major operation.
The (jobs worth) reception staff at a Sankey surgery
Didn't even listen to my request !!
Because of the none treatment I received I was admitted back into hospital!!
It could of been easily avoided .
For my troubles of complaining I was sent a letter from my gps requesting
I find myself another doctors !!
Discussing treatment of patients !!
I too complained regarding my treatment after a major operation. The (jobs worth) reception staff at a Sankey surgery Didn't even listen to my request !! Because of the none treatment I received I was admitted back into hospital!! It could of been easily avoided . For my troubles of complaining I was sent a letter from my gps requesting I find myself another doctors !! Discussing treatment of patients !! Mrs1979
  • Score: 2

11:30am Sun 12 Jan 14

Nick Tessla says...

chunkymunky wrote:
the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it.
What do you base that statement on?
[quote][p][bold]chunkymunky[/bold] wrote: the majority of these complaints are always unhappy patients wanting cosmetic surgery on the NHS which is by referral of a GP. Or patients who 'google' their symptoms, convince they have some disorder and demand a certain prescription and the doctors refuse to give it.[/p][/quote]What do you base that statement on? Nick Tessla
  • Score: 4

11:40am Sun 12 Jan 14

Anna Fender says...

My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her.
My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her. Anna Fender
  • Score: -3

12:24pm Sun 12 Jan 14

Nick Tessla says...

Anna Fender wrote:
My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her.
I am sure physical beauty is the most important thing someone should for in a Doctor.


LMFAO
[quote][p][bold]Anna Fender[/bold] wrote: My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her.[/p][/quote]I am sure physical beauty is the most important thing someone should for in a Doctor. LMFAO Nick Tessla
  • Score: 5

12:35pm Sun 12 Jan 14

Nick Tessla says...

Nick Tessla wrote:
Anna Fender wrote:
My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her.
I am sure physical beauty is the most important thing someone should for in a Doctor.


LMFAO
I meant "look for in a Doctor"
[quote][p][bold]Nick Tessla[/bold] wrote: [quote][p][bold]Anna Fender[/bold] wrote: My Doctor, (Dr Palmer) from Latchford Medical Centre is lovely, caring, stunningly beautiful, i couldn't fault her.[/p][/quote]I am sure physical beauty is the most important thing someone should for in a Doctor. LMFAO[/p][/quote]I meant "look for in a Doctor" Nick Tessla
  • Score: 1

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