Owners of Birchwood call centre are bought out (From Warrington Guardian)
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Owners of Birchwood call centre are bought out
5:00pm Wednesday 20th February 2013 in News
Frederic Jousset (Webhelp founder and co-chair) and David Turner (HEROtsc CEO).
CALL centre HEROtsc has been bought out by the international customer relationship management group Webhelp The company employs more than 1,120 staff at its Birchwood Park centre.
Webhelp Group operates 24 contact centres in continental Europe and North Africa, has annual revenues of 220m Euros and employs 10,500 people.
HEROtsc, which was Indian owned, changes its name to Webhelp TSC following the acquisition.
David Turner, Webhelp TSC chief executive, said: “This acquisition is excellent news for our people and customers.
“Webhelp is a dedicated customer relationship management organisation and is therefore totally supportive to accelerate our strategies and ambitions to provide customers with the very best multichannel experience.
“The dedication and commitment of our teams in the UK cannot be underestimated and they are a major part of our success.
“Under our new ownership, we will continue to provide the very best career opportunities and support to our people as we continue to expand our operations geographically and into new service areas.”
